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GTC
Sales Terms and Delivery Conditions
All prices are subject to change, in EURO, without value added tax, which is charged separately.
The prices are valid in the Federal Republic of Germany. Variations can be due to currency variations or change of the manufacturer prices.
The online offer of Ziemer Chromatographie GmbH is a business-to-business (B2B) offer. It is only addressed to manufacturers, professional persons, universities and other government authorities, explicitly not to private persons.
Delivery:
Delivery in Germany:
Up to a value of EURO 500.00 (net, without VAT) we deliver EXW Langerwehe, INCOTERMS 2020 and we charge shipping and packing costs as a flat fee of EURO 14.50.
From a net amount of EURO 500.00 we deliver free of charge (CPT buyer in Germany, INCOTERMS 2020).
Export Delivery:
Delivery EXW Langerwehe, INCOTERMS 2020. If there is no other instruction, we choose the forwarder and will bill the freight charges and all other additional costs to the buyer.
Payment:
In Germany:
By agreement.
Export:
Prepayment after receipt of proforma invoice.
Complaints:
Are possible within 8 working days after receipt of the product. In every case they have to be announced to us in writing. A return of the product may be arranged only with our consent. If there are justified defects, for remediation we have the choice between exchange or repair of the product or refund of the purchase price. Complaints do not entitle the customer to stop payment. Additional claims of the customer for compensation are impossible, provided that these are not deliberate or due to gross negligence. In case of grossly negligent or deliberate injury of our contractual or legal duties, our liability is limited to the foreseeable damage; we do not take liability for consequential damages. Claims according to the product liability law are not affected by above arrangement. If the quotation contains an obviously wrong price due to a mistake in the calculation or a transmission error, we are authorized to make an ex post price correction. Does the buyer reject this correction or is there no chance of an agreement of both contractual partners, we are entitled – as far as allowed by law – to use our right of withdrawal at any time, this having to be declared in written form.
Warranty:
Conforms to the legal regulations of Germany. For commercial products, however, the assurance/guarantee of the manufacturer is valid.
Reserved ownership exists up to the complete payment of the product.
Place of performance and venue is Düren.
We reserve technical changes.
Reprint, also in extracts, requires our written permission.
For printing errors we do not accept any liability.
Online Dispute Resolution EU-Regulation No. 524/2013: http://ec.europa.eu/consumers/odr
Our company does not take part in a consumer dispute procedure.